Incident report

Contact information

Name:

Company :

Address:

Email:

Contact person:

Customer reference:

Phone:

Mobile:

Fax:

Title:

Equipment location:

Description:

Impact:

Cause:

Corrective actions:

Incident start:

Incident end:

Fehlerart:

Severity:

Note (Severity):

CRITICAL - Incidents/defects (persisting or neutralised) with severe operational impact
including the danger that such an impact may occur.
MAJOR - Incidents/defects (persisting or neutralised) with low operational impact
including the danger that such an impact may occur.
MINOR - o Incidents/defects (persisting or neutralised) with no operational impact which require an analysis.

Software version:

Components:

Other / customer expectations:

Confirmation: