Providing highest level customer support is of highest priority to Hitachi. With myProducts, Hitachi ensures dedicated round-the-clock online support to customers around the globe, positively impacting operational performance.

To ensure 24/7/365 support, myProducts platforms is accessible in both on- and offline mode.

Upon registration and authentication, registered users access practical data and basic or customer-specific services - from learning in the office to application in the field.

With myProducts, registered users can utilize  information that is officially approved & certified by Hitachi to

• support resolution of product-specific technical issues
• facilitate installation, operation and maintenance tasks
• update knowledge of Thales products
• book certified training programs
• manage and track repair of products